Contact Us

We're here to help with your star sneakers questions. Reach out to our customer support team for fast, friendly assistance.

Get in Touch

📧 Email Support

[email protected]

Response within 24 hours

📍 Store Location

1245 Madison Avenue
New York, NY 10128
United States

🕐 Business Hours

Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed

🚚 Order Inquiries

Track orders, returns, and exchanges

Average response: 4-6 hours

Send Us a Message

Quick Answers

How long does shipping take?
Standard shipping takes 3-5 business days. Express shipping available for 1-2 day delivery.
What's your return policy?
30-day returns for unworn items with original packaging. Free return shipping included.
Do you offer international shipping?
Yes, we ship worldwide. International delivery takes 7-14 business days.
How do I track my order?
You'll receive a tracking link via email once your order ships. Check your confirmation email for details.